AHR 180 HVACR Customer Relations
This course introduces common business and customer relation practices that may be encountered in HVACR. Topics include business practices, appearance of self and vehicle, ways of handling customer complaints, invoices, telephone communications, and warranties. Upon completion, students should be able to present themselves to customers in a professional manner, understand how the business operates, complete invoices, and handle complaints.
Class | Lab | Clinical | Credit | Prerequisites | Corequisite |
---|---|---|---|---|---|
1 |
0 |
0 |
1 |
None |
Several of these courses are offered via distance education. Refer to your class schedules and/or your advisor for more details.
The Center for Student Success and Engagement
Student Services
Building 10 Room 16